Welcome to isaiahdealer.com we provide services to our valued customers subject to the following conditions. Please read and accept the under-mentioned conditions and guidelines carefully before you use the services of the website.

Isaiah Dealer reserves the right to change, modify, add, or remove portions of these terms and conditions at any time without any prior notification. Changes will be effective when posted on the site with no other notice provided. Please check these terms and conditions regularly for updates. Your continued use of the site following the posting of changes to terms and conditions of use constitutes your acceptance of those changes.

1.Your Account 

When you create an account with us, you guarantee that you are above the age of 18, and that the information you provide us is accurate, complete, and current at all times. Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account on service.

You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. Furthermore, you are responsible for any and all activities that occur under your account or password. You authorize (Isaiah Dealer) to assume that any person using the site with your password and user name either is you or is authorized to act for you. You agree to notify Isaiah Dealer immediately of any unauthorized use of your account or any other breach of security. Isaiah Dealer will not be liable for any loss that you may incur as a result of someone else using your password or account either with or without your knowledge.

2. Product Information

Isaiah Dealer attempts to be as accurate as possible of the information displayed on the site. However, Isaiah Dealer does not guarantee that the product description or other contents of this site are 100% accurate, complete, reliable, or completely free of errors

3.Product Pricing

The price for all the items mentioned at Isaiah Dealer is the final and last price (Including VAT, Tax, and customs duty) of sale online. Additionally, an amount will be charged for each and every delivery.

Regarding the items sold through Isaiah Dealer, the price of an item cannot be confirmed until the customer orders the item. Even though every effort is made some items can be mispriced at a negligible probability. If the new price is higher than the mentioned price, we will not cancel or deliver the item without your confirmation about the new price, and all cancellation of items will be informed.

4. Payment Method

Online payments can be made by anyone with a valid Debit or credit card. Please ensure that sufficient funds/credit limit is available to buy the appropriate item and to buy any product available on the site.

In case of a payment failure, please retry ensuring:

Information passed on to payment gateway is accurate i.e.: account details, billing address, password (for net banking).
Your Internet connection is not disrupted in the process.
Verify with the Bank whether your card has sufficient funds to make the necessary payments.

5. Delivery

Items will be delivered to the location provided by you, a delivery charge will be applicable for every delivery.
Items will be delivered worldwide

In case, the received item has been damaged, the customer should immediately inform the Isaiah Dealer Head office via E-mail to [email protected] or call us on (+94)76 491 1113

In the event delivery of the selected item is canceled, Isaiah Dealer will not transfer your money back and you can buy any other available product up to the value of the previous item.
The delivery period in Sri Lanka 14 Working days and for other delivery countries period 15-30 working days.

6.Return and Refund Policy

At the time items are being delivered to your location we will not accept any item in return or refund any money at the time of delivery.

In the event item is damaged during delivery, and we do not have stocks from the same item/model to arrange a replacement, the particular amount will be refunded to the customer.

In the event delivery of the selected item is cancelled, you will need to purchase any other available product up to the value of the previous item, please note that a refund will not be made

You will be able to return the items according to the terms and conditions of the warranty supplied by the warranty card.

7.Refund

All refunds will be processed within 15 working days. Processing refunds back to your credit card/ bank account may require additional time depending on the bank, due to its own operational time for which Isaiah Dealer will not be responsible.

8.Warranty

Any item that is covered under the warranty card, details of the warranty will be disclosed on the product’s description page. However we have the absolute discretion in accepting or refusing.